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Types of cybersecurity solution providers, explained

ProviderWhat they doWhen you need one
Managed IT provider with securityRuns your computers and accounts, including updates, backups and basic protectionMost small businesses without IT staff
Managed security service providerMonitors alerts and threats, often around the clockWhen you hold sensitive data or need constant monitoring
Security software vendorSells tools such as endpoint protection, email filtering or password managersAlways, but tools need someone to set them up and watch them
Security consultant or assessorReviews your setup, writes policies, prepares you for auditsBefore a customer or regulator asks for proof of security
Penetration testerTests your systems by trying to break in, with permissionLarger setups, apps you build, or customer requirements
Incident response firmHelps contain and recover from an attackBefore you need them, so you know who to call
Training providerPhishing simulations and staff trainingEvery business with email

Where small businesses usually start

Fix the basics first, often with a managed IT provider. Add monitoring, assessments or testing as your data, customers or regulations demand it.

Cyber insurance

Many insurers ask about basics such as multi-factor authentication and backups before they will cover you. Insurance does not replace security, but the questions on the application are a useful checklist.

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